BT Internet email issue

A customer called Mark contacted me to say he was having problems with BT Internet.

He had ordered backing tracks but hadn’t received the email with the download links and asked if I could help?

No problem, that’s what I’m here for!

The first thing I noticed was that his email address was a BT Internet address.

IMMEDIATELY I knew exactly what the problem was…and I knew exactly how to help him fix it.

If you have ever been in the unfortunate position where a friend has sent you an email, but you didn’t receive it, you really need to read my article.